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CONTACT

CONTACT

Last updated: 21/9/26

NEED HELP WITH THE ARISE CREATOR VAULT?

NEED HELP WITH THE ARISE CREATOR VAULT?

If you have a question about your purchase, access to the Vault, a technical issue, or anything else related to the product, you can contact us using the details below.

EMAIL

Because the Creator Vault is delivered digitally and access is provided immediately after purchase, purchases are generally non-refundable once access to the digital content has begun.

By choosing to receive immediate access at checkout, you agree that delivery of the digital content may begin immediately and acknowledge that any applicable cancellation right may be lost once supply of the digital content begins, where permitted by law.

For UK consumers specifically, current guidance requires express agreement to immediate digital supply and acknowledgement that the 14-day cancellation right will be lost before access/download begins.

REFUND OR BILLING ENQUIRIES

REFUND OR BILLING ENQUIRIES

For refund requests, duplicate charges, billing issues or payment-related questions, please include:

  • your name;

  • the email address used for purchase;

  • your order or payment details where available; and

  • a short description of the issue.

Refund requests are handled in accordance with our Refund Policy.

ACCESS ISSUES

ACCESS ISSUES

If you have paid for the Creator Vault but cannot access it, contact us and include the email address used for your purchase.

We will aim to resolve genuine access issues as quickly as reasonably possible.

GENERAL ENQUIRIES

For questions about the Creator Vault, its contents, or anything else related to the product, feel free to get in touch.

Email: support@arisemotiv.com